E-Commerce Specialist - MINISO Indonesia

Join MINISO Indonesia, a globally recognized lifestyle brand, as an E-Commerce Specialist in our dynamic Jakarta team. This role is at the heart of our digital growth, driving online sales, optimizing customer experience, and executing data-driven strategies to enhance our e-commerce platform. In this role, you will work closely with cross-functional teams to implement innovative solutions that boost our online presence and customer satisfaction.

MINISO Indonesia is a dynamic and fast-growing company, known for its unique and affordable lifestyle products. Our e-commerce platform is a key driver of our business, and we are looking for a talented and passionate E-Commerce Specialist to join our team. This role offers a unique opportunity to work in a global brand, with a strong focus on digital transformation and customer experience.

As an E-Commerce Specialist at MINISO Indonesia, you will be responsible for managing and optimizing our online store, ensuring a seamless shopping experience for our customers. You will work with our marketing, sales, and customer service teams to drive online sales and improve customer satisfaction. This role requires a strategic thinker with a deep understanding of e-commerce platforms and a passion for digital growth.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize our online store on platforms like Shopee, Tokopedia, and Lazada.
• Analyze sales data and customer behavior to identify trends and opportunities for growth.
• Develop and implement digital marketing strategies to drive online sales.
• Collaborate with the marketing team to create and manage online campaigns.
• Ensure a seamless shopping experience by troubleshooting and resolving customer issues.
• Monitor and report on key performance indicators (KPIs) to track the success of our e-commerce initiatives.
• Stay updated with the latest trends and best practices in e-commerce.
• Work closely with cross-functional teams to implement innovative solutions that enhance our online presence.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of experience in e-commerce, digital marketing, or a related field.
• Proficient in using e-commerce platforms like Shopee, Tokopedia, and Lazada.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.
• Familiarity with digital marketing tools and software like Google Analytics, Google Ads, and Facebook Ads Manager.
• Certification in e-commerce or digital marketing is a plus.

🛠️ Keahlian

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