(Remote) Front Desk Receptionist

PT Astrid Karya · 📍 Probolinggo · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 7.000.000 per month
PT Astrid Karya is seeking a dedicated and friendly Front Desk Receptionist to join our team. In this remote role, you will be the first point of contact for our clients and visitors, ensuring a warm and professional welcome. Your responsibilities will include managing guest check-ins and check-outs, handling inquiries, and maintaining a clean and organized reception area. We offer a competitive salary and a supportive work environment. If you are passionate about customer service and have excellent communication skills, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Greet guests and visitors with a friendly and professional demeanor.,Manage guest check-ins and check-outs, including issuing keys and providing information about the hotel.,Handle inquiries and complaints from guests and visitors, providing prompt and effective solutions.,Maintain a clean and organized reception area, including tidying up and restocking supplies as needed.,Assist with reservations and room assignments, ensuring a smooth and efficient process.,Monitor and record guest arrivals and departures, as well as any special requests or needs.,Collaborate with other departments to ensure a seamless guest experience.,Adhere to health and safety protocols, including sanitizing surfaces and maintaining social distancing guidelines.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum of 1 year of experience in a front desk or receptionist role, preferably in a hotel or similar setting.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using computer systems and software, including email and reservation systems.,Familiarity with health and safety protocols and procedures.,Ability to work well under pressure and meet tight deadlines.,Fluency in both written and spoken Indonesian.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingOrganizationComputer proficiencyAttention to detailTime managementAdaptability
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